Terms of Service

These Terms of Service (“Terms”) govern your access to and use of the Ovanta platform, websites, software, applications, and related services (collectively, the “Services”).

By accessing or using Ovanta, you agree to be bound by these Terms. If you do not agree, you may not access or use the Services.

1. Eligibility & Account Registration

You must be at least 18 years old and legally able to enter into binding contracts to use Ovanta.

You agree to provide accurate, current, and complete information when creating an account and to keep your account information updated. You are responsible for maintaining the confidentiality of your login credentials and for all activity occurring under your account.

2. Platform Services

Ovanta provides a cloud-based business platform that may include, but is not limited to:

• CRM tools

• Messaging (SMS, email, voice, chat)

• Automation workflows

• Funnels, forms, calendars, and websites

• Analytics and reporting

• AI-assisted tools and integrations

• Ovanta may modify, update, suspend, or discontinue any part of the Services at any time.

3. Subscription Plans & Payments

Certain features of Ovanta require a paid subscription.

By subscribing, you agree to:

• Pay all applicable fees associated with your plan

• Authorize Ovanta to charge your selected payment method on a recurring basis

• Remain responsible for all applicable taxes

All fees are non-refundable, except as required by law.

Ovanta reserves the right to change pricing or plan features with reasonable notice.

4. Acceptable Use Policy

You agree not to use Ovanta to:

• Violate any applicable laws or regulations

• Send unsolicited, deceptive, or unlawful communications

• Transmit spam, phishing, or malicious content

• Infringe on intellectual property rights

• Harass, abuse, or threaten others

• Attempt to gain unauthorized access to systems or data

Interfere with platform stability or security

Ovanta reserves the right to suspend or terminate accounts that violate these standards.

5. Messaging, SMS, and A2P Compliance

If you use Ovanta to send SMS, MMS, email, or voice communications, you are solely responsible for ensuring:

• Proper opt-in consent from recipients

• Compliance with TCPA, CAN-SPAM, A2P carrier rules, and applicable laws

• Accurate sender identification

• Timely opt-out handling

Ovanta is not responsible for your messaging content, consent practices, or campaign compliance.

Failure to comply may result in suspension or termination without notice.

6. Third-Party Services & Integrations

Ovanta may integrate with or rely on third-party services (e.g., payment processors, carriers, email providers).

Ovanta is not responsible for:

• Third-party service interruptions

• Data handling by external providers

• Changes to third-party pricing or availability

Your use of third-party services is subject to their respective terms.

7. Data & Content Ownership

You retain ownership of your content, contacts, and data.

By using Ovanta, you grant us a limited, non-exclusive license to host, process, transmit, and display your data solely for the purpose of providing the Services.

You are responsible for:

• Lawful collection of data

• Accuracy of information

• Maintaining backups if required

8. Intellectual Property

Ovanta and its licensors retain all rights, title, and interest in the platform, software, branding, designs, and intellectual property.

You may not:

• Copy, resell, sublicense, or reverse-engineer the Services

• Use Ovanta branding without written permission

• Create derivative works based on the platform

9. Account Suspension & Termination

Ovanta may suspend or terminate your account if:

• You breach these Terms

• Your account poses security or legal risk

• Required payments are not made

• Your usage violates carrier or provider rules

You may cancel your subscription according to your plan terms. Upon termination, access to the Services will cease.

10. Disclaimers

The Services are provided “as is” and “as available.”

Ovanta makes no warranties regarding:

• Uninterrupted availability

• Error-free operation

• Accuracy of data

• Fitness for a particular purpose

Use of the Services is at your own risk.

11. Limitation of Liability

To the maximum extent permitted by law, Ovanta shall not be liable for:

• Indirect, incidental, or consequential damages

• Loss of profits, data, or business opportunities

• Service interruptions or third-party failures

Ovanta’s total liability shall not exceed the amount paid by you to Ovanta in the 12 months preceding the claim.

12. Indemnification

You agree to indemnify and hold harmless Ovanta from any claims, damages, losses, or expenses arising from:

• Your use of the Services

• Your messaging content or consent practices

• Your violation of laws or third-party rights

13. Governing Law

These Terms are governed by the laws of the State of California, without regard to conflict-of-law principles.

Any disputes shall be resolved exclusively in the courts located in that jurisdiction.

14. Changes to These Terms

Ovanta may update these Terms from time to time. Continued use of the Services after changes are posted constitutes acceptance of the revised Terms.

15. Contact Information

Ovanta
Email: [email protected]
Website: https://ovanta.io