Privacy Policy

Ovanta (“Ovanta,” “we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, use our platform, or communicate with us by email, phone, SMS, or other electronic means.

By using Ovanta, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

• Name

• Email address

• Phone number

• Business name

• Billing and payment details (processed securely by third-party payment processors)

• Account login credentials

• IP address and device information

b. Communication Data

• Email communications

• SMS/text messages

• Call logs or voicemail recordings (when applicable)

• Support tickets and chat interactions

c. Usage Data

• Pages visited

• Features used

• Log files and diagnostic data

• Cookies and similar tracking technologies

2. How We Use Your Information

We use your information to:

• Provide and operate the Ovanta platform

• Create and manage user accounts

• Process payments and subscriptions

• Deliver transactional and service-related communications

• Send platform notifications, updates, and support messages

• Provide customer support and respond to inquiries

• Improve platform performance and user experience

• Comply with legal, regulatory, and carrier requirements

3. SMS & Text Messaging (A2P Compliance)

By providing your mobile phone number and opting in, you consent to receive SMS or MMS messages from Ovanta. These messages may include:

• Account notifications

• Security alerts

• Service updates

• Support responses

• Subscription or billing notices

Message frequency may vary.
Message and data rates may apply.

Opt-Out

You may opt out of SMS messages at any time by replying STOP to any message.
For help, reply HELP or contact us using the information below.

Ovanta does not sell or share SMS consent with third parties for marketing purposes.

4. Email Communications

By submitting your email address, you consent to receive emails related to:

• Account activity

• Service updates

• Billing notices

• Support communications

You may unsubscribe from non-essential emails at any time using the unsubscribe link included in our messages.

5. How We Share Information

We do not sell your personal information.

We may share information only with:

• Trusted service providers who help operate the platform (e.g., payment processors, email/SMS delivery services)

• Legal or regulatory authorities if required by law

• Contractors or vendors under strict confidentiality agreements

All third-party providers are required to safeguard your data and use it only for authorized purposes.

6. Data Security

We implement industry-standard security measures designed to protect your information, including:

• Secure servers

• Encrypted data transmission

• Access controls

• Regular system monitoring

While no system can guarantee absolute security, we take reasonable steps to protect your information from unauthorized access, disclosure, or misuse.

7. Data Retention

We retain personal data only as long as necessary to:

• Provide services

• Meet legal and regulatory requirements

• Resolve disputes

• Enforce agreements

You may request deletion of your account data, subject to legal or contractual obligations.

8. Cookies & Tracking Technologies

Ovanta uses cookies and similar technologies to:

• Improve site functionality

• Analyze usage patterns

• Enhance user experience

You may adjust your browser settings to refuse cookies, though some features may not function properly.

9. Your Rights & Choices

Depending on your location, you may have the right to:

• Access your personal data

• Request corrections

• Request deletion

• Withdraw consent for communications

To exercise these rights, contact us using the details below.

10. Children’s Privacy

Ovanta is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from minors.

11. Updates to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last updated” date.

12. Contact Information

If you have questions about this Privacy Policy or your data, contact us at:

Ovanta
Email: [email protected]
Website: https://ovanta.io